Francesco Florindi from the European Cancer Patient Coalition introduces new recommendations on fostering collaboration between cancer patient organizations and hospitals, which he presented at the European Cancer Congress of the European Cancer Organisation (ECCO) 2017 in Amsterdam, Netherlands. He discusses the new guideline document, “Solving issues, building relationships”, published jointly by the European Cancer Patient Coalition (ECPC), which represents 10 million individuals from over 400 member organizations, and the Organisation of European Cancer Institutes (OECI). Based on frameworks already in place, this document puts together the best practices into a method which member organizations and hospitals can implement to improve dialogue and enhance their collaborations to find solutions to problems they identify. Four key topics are addressed: participation in clinical trials, informed consent, survivorship, and general pathway organization within the hospital. The first pilot project, pairing one member organization and one cancer hospital, will commence in early 2017 in Brussels, with others expected to follow soon.