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BTOG 2025 | Appointment adjustments increase trust in the healthcare system

Laura-Jane Smith, MBBChir, BA (Hons), FRCP(Resp), Dip(ClinEd), FHEA iBSLM, Kings College Hospital, London, UK, emphasises the importance of specialist mental health nurses to increase patient trust within the healthcare system. Facilitating initial appointments in locations patients feel comfortable increases patient trust in later attending healthcare facilities. This interview took place at the BTOG 2025 congress in Belfast, UK.

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